SAGI REUVEN PRODUCT / SOLUTIONS / DATA
Experience

Products, data, integrations, and technical leadership.

More than a decade of experience building enterprise solutions, leading technical teams, and turning complex business and data requirements into practical products.

From laboratory systems and software support to reporting products, ServiceNow integrations, and business ownership.

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Career timeline

Professional experience

October 2025-PresentCurrent business

NYBS Consulting

Founder

October 2025-Present

Founded and led NYBS, developing software, data, automation, and AI powered solutions for software asset management and enterprise reporting.

  • Built AI driven data processing workflows using Codex, Claude Code, SQL, Python, JavaScript, and APIs to transform software asset data into structured analytics.
  • Developed a natural language interface that allows users to query license and usage data conversationally and generate reports without writing SQL.
  • Defined the technical architecture and managed the full product lifecycle, from requirements and solution design through development, testing, deployment, and continuous improvement.
  • Created License Log Analysis, a browser-based reporting product for license manager logs, with AI-powered natural-language querying for reports and insights.
Current businessOwnership across product, consulting, implementation, and delivery
NYBS ConsultingLicense Log AnalysisPinLink
May 2022-October 2025Promoted from System Architect to Department Manager

Open iT

ServiceNow Delivery & Integration Manager

May 2022-October 2025

System Architect to Department Manager

Led delivery of an integration that combines Open iT engineering license usage with ServiceNow SAM Pro entitlement and cost data.

  • Promoted from System Architect to Department Manager
  • Managed five remote ServiceNow consultants
  • Led three developers delivering the Open iT ServiceNow SAM Pro integration
  • Designed data mappings, API workflows, validation, and repeatable deployments
  • Delivered the integration for eight customers
  • Generated approximately $180,000 in company upsell revenue
8 customers · ~$180K upsellRepeatable ServiceNow SAM Pro integration delivery
Open iT ServiceNow Integration
April 2016-April 2022Promoted from Tier 1 to Tier 2 to Department Manager

OpenLM

Support Department Manager

April 2016-April 2022

Tier 1 to Tier 2 to Department Manager

Created Reporting Hub to move OpenLM data into BI-ready warehouses and built a migration tool for retaining data when changing database platforms.

  • Promoted from Tier 1 to Tier 2 to Department Manager
  • Led eight support engineers across five countries
  • Maintained support response times below two hours
  • Built ETL workflows connecting license data to Power BI and Tableau
  • Broader reporting work contributed approximately $3 million in company upsell revenue
  • Built a database migration tool deployed across approximately 700 systems with no data loss
~700 systems · $3 million upsellDatabase migration across Firebird, MySQL, Microsoft SQL Server, MariaDB, and Oracle
OpenLM Reporting HubOpenLM Data Migration Tool
May 2015-April 2016

Dexcel Pharma

Pre-Clinical R&D Chemist

May 2015-April 2016

Performed pre-clinical biochemical experimentation in a structured scientific research environment.

Strengthened analytical discipline, experiment design, evidence-based decision-making, and technical documentation.

January 2011-May 2015

Galam

QC Analyst & ERP Systems Administrator

January 2011-May 2015

Combined laboratory quality-control work with ERP administration and business-systems development.

Built an ERP-integrated laboratory information management system and established the bridge between scientific analysis and software systems.

Education

Scientific and software foundations

B.Sc. Biochemistry

Ben-Gurion University of the Negev, 2008-2012

Software Development Program

Technion - Israel Institute of Technology, 2014-2015

Skills

Technical, product, and leadership capabilities

A broad skill set spanning data, software development, enterprise platforms, delivery leadership, and AI-assisted development.

Business Intelligence & Data

  • Business Intelligence
  • Data Architecture
  • Data Analysis
  • Power BI
  • Tableau
  • QlikView
  • Excel
  • ETL
  • ELT
  • Data Transformation
  • Data Mapping
  • Data Mining

Databases & Data Platforms

  • SQL
  • Microsoft SQL Server
  • MySQL
  • SQLite
  • Firebird
  • PostgreSQL
  • Oracle
  • MongoDB
  • NoSQL

Software & Application Development

  • Application Development
  • Web Development
  • Java
  • Kotlin
  • JavaScript
  • HTML
  • C#
  • C
  • C++
  • Python
  • PHP
  • Firebase
  • REST APIs

ServiceNow, SAM & ITAM

  • ServiceNow
  • ServiceNow SAM Pro
  • MID Server
  • CMDB
  • ITAM
  • ITSM
  • ServiceNow App Development
  • ServiceNow Implementation
  • Software Asset Management
  • Software License Management
  • Engineering License Management
  • Software Optimization
  • License Usage Analysis
  • License Monitoring

Leadership & Delivery

  • Technical Leadership
  • People Management
  • Team Leadership
  • Global Team Management
  • Remote Team Management
  • Cross-Functional Leadership
  • Stakeholder Management
  • Mentoring & Training
  • Customer Delivery
  • Implementation Management
  • Delivery Management
  • Agile
  • Scrum
  • KPI Management
  • SLA Management
  • Process Improvement
  • Change Management
  • Requirements Management
  • Technical Documentation

AI & Agentic Development

  • Artificial Intelligence
  • AI-Assisted Development
  • Agentic AI Workflows
  • AI Coding Agents
  • OpenAI Codex
  • Claude Code
  • Google Antigravity
  • Prompt Engineering
  • LLM Tooling
  • AI Automation
  • AI-Assisted Prototyping
  • Code Generation
  • Code Review with AI
  • Workflow Automation
  • Human-in-the-Loop Validation
References

Professional references

Oren Gabay

Oren Gabay

CEO, OpenLM

oren@openlm.com

I had the pleasure of seeing Sagi start his software career with us, and it has been impressive to watch his professional evolution. Sagi is a highly capable individual who combines a deep understanding of customer needs with a strong technical drive. His standout achievement was identifying a significant market gap, proposing a new product idea, and successfully leading its development from concept to launch. Any team would be fortunate to have his vision and execution skills.

Chaim Lederman

Chaim Lederman

Director, Open iT

chaim.lederman@gmail.com

I’ve had the privilege of working alongside Reuven Sagi for over a decade across multiple companies, and he remains the professional I rely on whenever a complex Software Asset Management challenge arises. Reuven combines an encyclopedic mastery of SAM, ITAM, BI, and data architecture with a rare ability to transform raw numbers into clear business insights. Whether he’s architecting a global Power BI rollout, orchestrating zero-downtime data migrations, or untangling a labyrinth of license agreements, he brings structure, creativity, and measurable value every step of the way.

Equally impressive is Reuven’s leadership style. He builds diverse, cross-functional teams where every voice is heard, then guides them with steady, solutions-first pragmatism. I’ve watched him mentor junior analysts into confident experts, negotiate win-win outcomes with vendors, and keep multinational projects on track, all while staying laser-focused on the strategic objectives that matter to the business.

Beyond his technical depth, Sagi is simply a joy to work with. He’s curious, generous with his knowledge, and brings a genuine human touch to every interaction. Off the clock, you’ll find him jamming on guitar, drumming with friends, or advocating for sustainable agriculture, pastimes that echo the creativity and community spirit he brings to his professional life.

If your organization needs someone who can design and scale enterprise-grade SAM and BI solutions, rally a global team, and still have energy left to ask how your weekend was, I can’t recommend Sagi highly enough. He will raise the bar for any team fortunate enough to have him.

Interested in working together?

Contact SagiDownload CVLinkedIn